Privacy Policy

Last Updated: January 15, 2025

Novel Crest Paper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novelcrestpaper.online and use our professional makeup artistry services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Book consultations or appointments
• Fill out contact forms
• Subscribe to our newsletter
• Make inquiries about our services
• Communicate with us via phone or email

This information may include:

• Full name
• Email address
• Phone number
• Event date and details
• Service preferences
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and appointments
• Communicate with you about our services
• Respond to your inquiries and provide customer support
• Send you newsletters and promotional materials (with your consent)
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations
• Prevent fraud and enhance security

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide personalized content

You can control cookie settings through our cookie consent banner and your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

4. Third-Party Services

We may use third-party service providers to help us operate our website and deliver our services, including:

• Google Analytics: For website traffic analysis
• Facebook Pixel: For advertising and marketing purposes
• Email service providers: For newsletter distribution
• Payment processors: For secure payment handling

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with this Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate information
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation on how we use your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to our processing of your personal data
• Rights Related to Automated Decision-Making: You have rights regarding automated decision-making and profiling

To exercise any of these rights, please contact us at [email protected] or call +440338763913.

8. Marketing Communications

With your consent, we may send you marketing communications about our services, special offers, and beauty tips. You can unsubscribe from these communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at [email protected]
• Calling us at +440338763913

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Novel Crest Paper
4 Brandon Terrace Foxtown
RG14 2EL, United Kingdom
Phone: +440338763913
Email: [email protected]
Registration No: 53875417

13. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk